The designated operator of Croatia, Croatian Post, would like to inform other Union member countries and their designated operators that, in order to limit the spread of COVID-19, and in the interest of the health and safety of Croatian Post staff, a special process for postal items subject to signature upon delivery has been introduced as from Wednesday, 18 March 2020.
For registered or insured items, parcels and EMS items, the item will be placed in the addressee’s mailbox or deposited at the front door of their house or flat. In the signature field, the postman will enter "C-19" to indicate that the item has been delivered without the recipient's signature. This measure aims to avoid contact between recipients and postal staff.
In common with the designated operators of other countries affected by the COVID-19 outbreak, Croatian Post is treating this situation as a case of force majeure.
Croatian Post thanks the designated operators of other Union member countries for their understanding.